On-Time Performance Leader
Ship your package with a seven-year* leader in on-time delivery.
On-Time
Performance Leader
Ship your package with a seven-year* leader in on-time delivery.
Recommended For You
Have Control Over Your Shipments
With Ontracs Express My Choice for Business, you can view all of your shipments and modify deliveries at the last minute.
Let the Experts Handle Packing
At The Ontracs Express Store, our staff is prepared to ship valuable, unusually shaped, and fragile products in a safe manner.
Open Up New Markets
We provide a variety of international shipping options to suit every requirement and price range.
Track & Ship From Anywhere at Any Time
To track and ship your shipments while on the go, download Ontracs Express App.
Only Ship Occasionally?
Schedule a one-time pickup on the day that’s best for your business.
One Place for Your Key Ontracs Express Services
See everything from your shipments to claims with Ontracs Express My Choice® for Business.
World-Class Services You Can Count On
Customer first, people led, innovation driven.
How Ontracs Express can Help you Navigate Tariifs
See the tools we use to help small businesses stay competitive in an evolving trade environment and provide you what you want.
Five Things you didnt know the Ontracs Express Store can do
From shredding to wedding needs, The Ontracs Express Store offers so much more than just shipping.
World-Class Services You Can Count On
Domestic Fuel Surcharge
Effective June 23, 2025, the U.S. Ground Domestic and the Ontracs Express Ground Saver® Fuel Surcharge and the U.S. Domestic Air Fuel Surcharge will change. Details on these changes can be found here: Fuel Surcharges
Delivery Area Surcharges
Effective June 1, 2025:
- The list of ZIP codes to which Area Surcharges apply will change. The current list of Area Surcharge ZIP codes can be found here:
Domestic Large Package Surcharge and Additional Handling Charge
Effective August 17, 2025:
Domestic Large Package Surcharge (LPS):
- LPS will no longer be applied to Domestic Packages based on length plus girth.
- Domestic Packages with a cubic size greater than 17,280 cubic inches will be subject to LPS
- Domestic Packages that weigh over 110 lbs will be subject LPS
- Other factors currently used to determine LPS applicability will remain unchanged.
Domestic LPS Commercial packages: Weight, Cubic Size, Length
Zone 2: $205.00
Zone 3-4: $225.00
Zone 5-6: $250.00
Zone 7+: $260.00
Domestic LPS Residential packages: Weight, Cubic Size, Length
Zone 2: $240.00
Zone 3-4: $260.00
Zone 5-6: $297.50
Zone 7+: $305.00
Domestic Additional Handling Charge (AHC):
- AHC will no longer be applied to Domestic Packages based on length plus girth.
- Domestic Packages with a cubic size greater than 8,640 cubic inches will be subject to AHC
- Other factors currently used to determine AHC applicability will remain unchanged.
Domestic Zone 2 Zone 3-4 Zone 5-6 Zone 7+
Weight $43.50 $47.50 $52.75 $55.00
Cubic Size $28.00 $31.00 $36.00 $38.00
Length $28.00 $31.00 $36.00 $38.00
Width $28.00 $31.00 $36.00 $38.00
Packaging $25.00 $29.00 $31.00 $31.50
Surge Fee Announced
Surge Fees will be updated effective May 18, 2025.
View Surge Fees
International Collect on Delivery (ICOD) Fee for US Deliveries Announced
Effective June 2, 2025 Ontracs Express will introduce an International Collect on Delivery (ICOD) fee of $12 USD. This new fee will be charged to the U.S. consignee at delivery along with any unpaid duties, taxes, and other fees for the shipment.
This change does not apply if duties and taxes are billed to a Ontracs Express account number prior to delivery.
Consignees can also avoid the ICOD fee if they pay the applicable customs charges electronically, prior to delivery, through the Ontracs Express International Pre Payment Application (IPPA).
IPPA can be accessed in two ways:
Shipment payment notification
- Requires shipper to provide recipient’s contact information (name, email, phone)
- Recipient must have already accepted opt-in terms for notifications from Ontracs Express.
Ontracs Express.com tracking page results link
Rate Updates Effective June 2, 2025
Effective June 2, 2025:
The applicable Zone will change for certain origin/destination ZIP code pairs. Revised zone charts will be available via Ontracs Express.com beginning June 2, 2025.
Additional Handling and Large Package Surcharges for Zones 7 and above will change to:
- Additional Handling Weight: $55.00
- Additional Handling Dimensions (Length, Length + Girth or Width): $38.00
- Additional Handling Packaging/Other: $31.50
- Large Package Commercial: $260.00
- Large Package Residential: $305.00
Remote Area Zip Codes in the U.S. 48 contiguous states will apply a Remote Area Surcharge to Ground Saver packages.
The Shipping Charge Correction Audit Fee will be the greater of:
- $1.65 per package subject to a shipping charge correction during the applicable invoice period; or
- 12% of the total amount of shipping charge corrections during the applicable invoice period.
The Over Maximum Limits fee for packages will be changed to $1,775.
A new International Collect on Delivery (ICOD) fee of $12.00 will be added effective June 2nd
- Billed to the U.S. Consignee for international shipments
Ontracs Express rate updates help to support ongoing expansion and capability enhancements as we strive to maintain the high service levels you expect from Ontracs Express.
Learn More About Recent Trade Policy and Tariff Changes
We’ll help you stay informed about the impacts of the new tariffs.
World-Class Services You Can Count On
*On-time performance reviews conducted by ShipMatrix for select Ontracs Express Air, Ontracs Express Ground, FedEx Express, FedEx Ground and FedEx Home Delivery shipments during November and/or December, 2018-2024.
2018 data is from November 18th, 2018 to December 29th 2018
2019 data is from November 29th, 2019 to December 31st, 2019
2020 data is from November 22nd, 2020 to December 26th, 2020
2021 data is from November 28th, 2021 to December 24th, 2021
2022 data is from November 25th, 2022 to December 24th, 2022
2023 data is from December 1st, 2023 to December 23rd, 2023
2024 data is from December 1st, 2024 to December 31st, 2024